Computer Support Services

Computer problems can be a big hassle - just think about how many times you've heard someone complain about their computer. This is where Relia-Tech comes in. We offer a number of plans to help ensure that your computer systems stay up, running and in optimal shape night or day. Our emergency service ensures that your problems are addressed immediately.

» 24/7 Support.
» Extended services hours.
» Emergency response services.
» Remote administration.

» System Monitoring services.
» Disaster recovery.

24/7 Support

Any time your computers or networks are down it costs you money and worry. That's why we offer technical support at any time, day or night, nearly every day of the year.

Our extended service hours allow us to come to your office late at night or early in the morning, even on weekends. For emergencies that just can't wait, our emergency response service puts your computer problem at the top of our list.

• Support twenty-four hours a day, seven days a week.
• Emergency response services.
• Maintain your piece of mind all day, every day.

Extended service hours

Computers have a nasty habit of breaking down after hours, potentially hurting your business while you are home or sleeping, unaware. Luckily, Relia-Tech offers extended service hours to ensure your business is secure and functional even if you are not there. We have night and weekend service hours to meet any situation that arises.

• Evening and weekend service.
• Support and repairs at your location.
• Fast turnaround time for emergency situations.

Emergency response services

Sometimes problems just won't schedule themselves to accommodate your needs. When that happens, Relia-Tech is here to help. If you have a serious problem that needs immediate attention, Relia-Tech offers special service which makes your problem our top priority.

• Immediate attention to problems.
• You become the top priority.

Terms and Conditions

Some conditions, such as holiday unavailability, travel costs and special pricing, apply to these services.  For a complete up to date listing of coverage dates, click here.

Remote Administration

The vast majority of problems we deal with are caused by human error and are easily fixed. In order to get you up and running from these problems quickly, we employ remote administration tools so we can log into your computer system over the Internet and perform basic maintenance. This reduces the cost of updates and the time it takes to complete them.

• Fast and convenient remote maintenance.
• Fix 9 out of 10 problems in one-third the time.
• No travel costs or delays.

System Monitoring Services

Many disasters can be averted by using proactive monitoring.  With our Prime Care Service, you can rest assure that your systems will be monitored for virus updates, Windows updates, backup procedures, disk space, email availability and many more items.  This service can be custom tailored to your system and individual needs.  This reduces the downtime by proactively informing us of issues before they become disasters.  This is all done without compromising security to your network.

• Automatic system monitoring.
• Proactive maintenance, before we need disaster recovery.
• All done with out compromising security.

Disaster Recovery

Where do you turn after a virus has struck your computer or your server fails? Relia-Tech, of course! Our staff is trained in a number of techniques to help you recover lost data and restore your systems after a disaster strikes.

• Preventative anti-virus measures.
• Backup and restore services for workstations and servers.
• Fast recovery after virus attacks, hardware failures and power outages.